Many of my products are made-to-order, so I need time to assemble your order after receipt. All orders are processed within 3-7 business days (excluding weekends and holidays) after receiving your order confirmation email unless otherwise discussed. You will receive another notification when your order has shipped.
Orders will be shipped with tracking via USPS using Ground Advantage Package services, Priority Flat Rate, or Ground Advantage Cubic, depending on the order’s size and weight.
Please note that ownership of packages turned over to USPS transfers to the buyer. We are not responsible for USPS delays while your package is in transit, nor lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier or incorrect shipping information provided at check-out. Please see our FAQs for helpful suggestions for package delivery.
When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status.
I highly recommend signing up for notifications and alerts on the USPS.com website approximately 24-36 hours AFTER you have received the tracking number. This will allow you to have the same visibility I do in where your package is while in transit.
If you haven’t received your order within a reasonable amount of time of receiving your shipping confirmation email and you’ve checked the USPS website for information, please reach out to me with your name and order number via the contact form, and we’ll figure out what to do next.